Last Updated: [Insert Date]

At GlideSports Shop (“we,” “us,” or “our”), your privacy is as important to us as the quality of our water sports equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website glidesportspro.com or make purchases from our online store.

1. Information We Collect

To provide you with the best shopping experience for your water adventures, we collect:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment information.
  • Transaction Data: Details about purchases you make, including products ordered, payment method, and order history.
  • Technical Information: IP address, browser type, device information, and how you interact with our website.
  • Communication Data: Records of your interactions with our customer service team via email or other channels.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for kayaks, paddle boards, and accessories
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In case of merger, acquisition, or sale of assets, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • We do not store full credit card details on our servers
  • Regular security audits and monitoring

While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about data processing
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Provide personalized content

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and some remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and products are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

GlideSports Shop
2507 Clover Drive
Colorado Springs, US 80918
Email: [email protected]

Thank you for trusting GlideSports Shop with your water sports adventures and your personal information. We’re committed to protecting your privacy as seriously as we’re committed to providing quality equipment for your time on the water.